Last Update: 07/04/2017

We at ioHOMES want to make sure you’re happy with your purchase. If not, we’ll help you out with our no-fuss return policy!

Phone: 888.980.5122


TIME FRAME: 30 days from the day the order is delivered.

COST: Free!

HOW TO: Are you logged in? You can initiate a return right from your Order History page! If not, just call us at 888.980.5122 or email us at

THE DETAILS: We provide a 30 day hassle-free return policy. There is no charge for returning an order within the 48 contiguous states. However, the original delivery charge is not refundable. Please note that a proof of purchase is required for a refund. Upon the return being received at our processing facility, your item will be inspected and the requested refund, credit or exchange will be issued for the purchase price only. Restocking fees may apply and unfortunately, we cannot accept returns for final sale items.